Job Opportunities !
Technical Support Engineer – Cloud Support Desk
Job ID- 1029
Qualifications, Skill Set & Experience required: :
1. B.E./B.Tech (Computer/IT/Electronics) / MCA/ M.Sc. Computer Science / Equivalent or higher from a recognized university
2. Good communication Skills (Speaking & Writing in English Language)
3. Experience – Any IT experience is desirable
4. Basic Knowledge of Cloud Computing/Web hosting/Internet Services
5. Basic Knowledge of operating systems i.e. Windows / Linux etc
6. Basic Knowledge of Networking protocols such as TCP/IP, FTP, HTTP, HTTPS, SSH, RDP etc
Scope of Work:
- The Cloud Support Desk accomplishes its service targets by ensuring the delivery of uninterrupted services by 24x7x365.
- The Support Desk shall be responsible for Monitoring & Coordinating as a single point of contact window in getting the
query/complaints/issues attended (over various channels like online system / email / telephone etc.) and subsequently get answered / resolved. - These query/complaints/issues related to Cloud may be of type like new service request, query, complaints for fresh Cloud registration, Cloud Account creation, allocation of VMs and/or compute resources (CPU, RAM), settings of Network / Storage, Backup Services, Patch updates, Firewall ports opening, VPN Connections, etc.
- Coordination with end users, generation of ticket ID for the services related to Application / Web Services, Servers, Network, Storage, Firewall, VPN, Backup Services etc.
- Each call must be assigned with its severity level. Escalate the calls to the respective core team looking after the Cloud Infrastructure, Network, Security or Storage, VPN Services etc. of NIC running from/outside the Data-Centre, 3rd party Vendors for Hardware repair/installations etc. if necessary as per defined escalation matrix.
- The team should have adequate knowledge to resolve basic problems on their own. If a person or team is not able to resolve the problem within stipulated time frame then needs to escalate accordingly.
- This support desk shall act as the first level of support for any issues related to the Cloud Services.Location: Pune Mode of Working : WFO (6 days working)Experience: 6 months to 1 year
Cloud Automation Engineer
Job ID- 1033
Job Overview :
Cloud Automation engineer is primarily responsible for working hands on various AWS services like EC2,
EKS, S3, VPC, Route53, Lambda etc., and should have good working knowledge on Ansible Automation
and Shell scripting and should have knowledge on various devops tools like GitHub, container, code
pipeline, bamboo, bitbucket, ansible, terraform etc.
Required Skills :
AWS infrastructure and automation using Ansible as a configuration management tool (Ansible is
mandatory, candidates need to write their own playbooks, Ansible Towers, Inventory’s etc, and
hands-on experience is required in Ansible)
Job Description
Roles and Responsibilities :
- 5+ years overall IT experience with at least 3+ years’ experience in AWS infrastructure and
automation using strong ansible as configuration management tool. - Experience in supporting external customer facing websites.
- Candidate should have hands on experience Production / Support Environment.
- Experience with tools like ServiceNow, JIRA, Confluence, and SharePoint, and understanding of ITIL
concepts and Agile methodology. - Experience in Devops and on automation tools like Ansible, Python
- Well-developed analytical troubleshooting and problem resolution skills, including the ability to
analyse complex situations - Excellent communication skills, inter-personal skills including strong facilitation and coordination skills.
Sales Executive
Job ID- 1031
Roles and Responsibilities:
- Handle incoming calls and make outbound calls to potential clients.
- Utilize effective sales strategies to drive business growth and increase sales ratios.
- Demonstrate fluency in English and confidence in communication.
- Maintain a positive learning attitude and strive for personal and company growth.
- Collaborate with the team to meet and exceed sales targets.
- Willingness to adapt and learn new sales techniques.
- No salary bars for top performers, compensation based on market standards and experience.
- Prior experience with CRM (Customer Relationship Management) software to manage client interactions efficiently and sales processes.
Skill:
- Good Communication skills
- CRM knowledge
- Proactive
Moodle Developer
Job ID- 1030
Description:
- Develop custom plugins/ Modify existing plugins when required, and write scripts to automate Moodle routines and processes.
- Plan and implement API/ Web services integrations with third parties when required.
- Design and build learning management systems based on Moodle/PHP.
- Analyze business processes, and user requirements to establish Moodle.
- Support Moodle/PHP implementations and resolve any technical issues.
Skill:
- Experience in PHP, HTML, CSS, JavaScript, Mysql, Web API, and Experience with Moodle theme/plugin customization
- portfolio of Moodle-based projects, including custom plugins development is preferable
Technical Support
Job ID- 1029
Skills:
- Minimum one year experience required in technical profile
- Candid should have good knowledge on windows, servers, active, directories, DHCP and DNS
- Cand should have good English communication skills.
- Qualification: Grad/UD Grade.
- Versant 60 is required.
- Its a B2B global companion. L2, tier3 escalation department
- Technical Voice support (blended voice: inbound and outbound both).
- 18 month of service agreement
- Five days working, 24/7 shift.
Specialist - Cloud & Infra
Job ID- 1028
Skills:
- Hands-on experience on administering and supporting multiple versions of Linux/UNIX and FreeBSD server environments.
- Proficiency using scripting languages such as PERL, BASH, KORN Shell
- Understand and use essential tools for handling files, directories, command-line environments, and documentation.
- Working knowledge of network communication protocols.
- Knowledge & experience on AWS Code pipeline, API Gateway, EC2 API, Amazon S3, , VPC, Cloudwatch, Kinesis and other tools
- Real world experience of deploying & operating cloud services in AWS.
- In-depth system administration knowledge of Unix and /or Windows systems
- Strong scripting knowledge on languages like Chef, Puppet, Unix Shell Scripting, PowerShell, etc.
- Good understanding of CI / CD pipeline tools like Hudson / Jenkins, Bamboo, etc.
- Build and maintain the right AWS infrastructure architecture.
- Manage CI/CD pipeline.
- Configuration management – Puppet, Terraform, CloudFormation
- AWS deployment, management and incident diagnosis.
- Troubleshooting incidents related to AWS infrastructure components including CDN (CloudFront) and internet networking.
- Work on emerging technologies like cloud orchestration and containerization solutions (Docker, Kubernetes).
- NIX / LINUX Support Engineer.
Job Description:
- Serve as a System Administrator installing, testing, operating, troubleshooting, and maintaining server hardware and operating systems (Linux/Windows) including virtual environments
- Administration of Tomcat/WebSphere application server environments and related open-source components
- Create and manage technical documentation for product installation and administration
- Conduct system security audits, including system security checks.
- Setup and administration of complex multi-tier computing system environments
- Perform software upgrades, kernel patches, errata patches
- Create Virtual Machine, perform cloning, create and delete snapshots, add and remove hardware resources on guest OS
- Carry out troubleshooting activities for tickets
Azure Security Consultant
Job ID- 1027
Preferred Skills:
- Azure certifications in addition to the security specialization.
- Experience with scripting and automation using PowerShell or Azure CLI.
- Familiarity with DevSecOps practices.
- Knowledge of other cloud platforms (AWS, GCP) is a plus.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience as a security consultant with a focus on Azure.
- Microsoft Certified: Azure Security Engineer Associate or equivalent certifications.
- In-depth knowledge of Azure services and architecture.
- Strong understanding of security principles and best practices in cloud environments.
- Experience with security tools and technologies, such as Azure Security Center, Azure Sentinel, and Azure Policy.
Flink Developer
Job ID- 1026
Designation:
Developer
Tech Stack:
- Java Microservices
- Apache Kafka
- Apache Flink
Desired Skills:
- Hands-on experience with Flink is a must .
- Well versed with Flink Architecture, Flink Monitoring and Metrics
- Working with the Kafka Connect
- Understanding and implementation of Streaming constructs:
- Stateful and Stateless Stream Processing
- Event Time and Watermarking
- Checkpoints and Recovery
- Conceptual understanding of:
- Batch and Stream Processing
- Formats such as CSV, JSON, Avro or Protobuf
- Graduate
Data Scientists/ML Engineers
Job ID- 1025
Designation:
Data Scientists/ML Engineers
- Minimum 3+ years of experience
Desired Skills:
- PySpark, MLOps, and Azure DataBricks is highly preferred python.
- Additionally, a good knowledge of SQL, E2E ML lifecycle, recommender engine and collaborative filtering, and budget forecasting and cash flow models is required.
NEW CLIENT ACQUISITION EXECUTIVE
Job ID- 1011
Job Brief:
We are currently looking to hire an enthusiastic, energetic, and ambitious New Client Acquisition Executive to join our Placement team and build a strong portfolio of clients. Preferably Female, should be fluent in English with no hiccups about calling strangers. Should have good communication skills Good Command over English language having a patient and professional tone of talk. Should open to learning the subject, escalate and report in a proper manner as set by the company
Job Description:
- New Client Acquisition Executive helps a company drive sales by sourcing new clients. These professionals focus on New Client Acquisition by appointment setting and requirement gathering
- They help companies generate new business and ensure they meet their assigned target
- Assist in implementing marketing campaigns
- Cold calling and Outbound calling
- Make effective cold calls and make conversations with C suits leaders regarding multiple offerings
- Strong English Communication skills
- Prepare regular reports and Managing Weekly Reports
- Ask questions to understand customer requirements and close sales
- Ensure accurate and timely follow-up where required
- Develop long term Business Relations with the Clients including Account Management
Experience:
- Fresher or 1 year of experience
Education Qualification:
- HSC & Above
- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.),
- Excellent communication and presentation skills,
- Strong analytical skills with a goal-oriented attitude,
- Candidates should be willing to work from office,
- Ensure strict adherence to Human resource Norms – Policies processes, etc.
Web Developer
Job ID- 1032
Responsibilities
Website Management: Maintain and update WordPress websites, ensuring they are secure, up-to-date, and functioning optimally.
Landing Pages: Design and develop attractive, user-friendly landing pages for our upcoming webinars and IT training batches.
Customization: Implement custom features and functionalities on our websites based on specific requirements.
Standard Coding Practices: Write clean, efficient, and maintainable code, adhering to best practices and keeping security as a top priority.
Hosting Management: Manage and troubleshoot issues related to our websites.
Email Templates: Create and prepare professional messaging and email templates for various communications.
Content Creation: Proficiency in Canva for content formatting and presentation.
UI/UX Design: Experience with Figma for creating and implementing design elements.
Conducting UI testing and debugging to ensure high-quality and bug-free software
API Integration: Integrate third-party APIs to enhance website functionality.
Tech Stack: Utilize PHP, HTML, CSS, and JavaScript to develop and maintain website components.
Optimizing web applications for maximum speed and scalability
Staying up-to-date with the latest trends and advancements in web development to bring innovative solutions to the table.
Qualifications:
Technical Skills: Proficiency in PHP, HTML, CSS, JavaScript, and experience with WordPress.
UI/UX Design:
Email Marketing: Skills in preparing and designing email templates.
Web Hosting: Experience managing websites hosted on GoDaddy.
API Integration: Proven experience with integrating APIs.
Best Practices: Strong understanding of standard coding practices and web security measures.
Familiarity with version control systems (e.g., Git) and code collaboration tools.
Experience in integrating frontend applications with backend services using REST APIs.
Preferred Qualifications:
Zoho One: Experience working with Zoho One for business solutions.
Moodle: Familiarity with Moodle and experience managing or integrating with it is a plus.
Designing and developing user interfaces using React JS or Angular framework.
Strong proficiency in React JS or Angular framework, with hands-on experience in building complex UI components
Soft Skills:
Communication: Excellent verbal and written communication skills.
Team Player: Ability to collaborate effectively with cross-functional teams.
Problem-Solving: Strong analytical and troubleshooting skills.
Adaptability: Flexibility to adapt to new technologies and changing requirements.
Digital Marketer
Job ID- 1005
Job Requirements and Responsibilities:
- Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
- Designs, builds, and maintains our social media presence.
- Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
- Identifies trends and insights and optimizes spend and performance based on the insights.
- Brainstorms new and creative growth strategies through digital marketing.
- Plans, executes, and measures experiments and conversion tests.
- Collaborates with internal teams to create landing pages and optimize user experience.
- Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
- Identifies critical conversion points and drop off points and optimizes user funnels.
- Collaborates with agencies and other vendor partners.
- Evaluates emerging technologies.
- Provides thought leadership and perspective for adoption where appropriate.
Qualification:
- HSC & Above.
- Experience: 1 year and above.
Explanatory Video Creator
Job ID- 1003
Job Description:
- We are looking for a creative and self motivated video composer / editor, to create professional videos for training purposes.
Qualification:
- SSC & Above.
Responsibilities:
- Communicate with the stake holders to get a know how of what is expected from the videos.
- Write a script of the video to be created.
- Create animation / recorded videos for corporate training purpose.
- Edit & Enhance the look & Feel of the videos, to make them professional.
- Keep a track of the video analytics and keep improving the quality.
- Suggest Quality improvements.